Last Updated: June 20, 2026
1. Introduction
At K-Cybe, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our IT and computer support services.
We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable privacy laws in Germany and Austria.
2. Data Controller
K-Cybe
Address: [Company Address]
Email: [Email Address]
Phone: [Phone Number]
3. Personal Data We Collect
Depending on how you use our website, we may collect the following information:
- Name
- Email address
- Phone number
- Company name (if applicable)
- Information provided through contact forms
- Device and browser information
- IP address
- Website usage data
- Cookies and similar technologies
We only collect personal data that is necessary to provide our services or respond to your inquiries.
4. How We Use Your Data
We use your personal data to:
- Respond to inquiries and support requests
- Provide IT support and computer repair services
- Improve our website and services
- Maintain website security
- Communicate with customers
- Fulfill legal obligations
- Prevent fraud and misuse
We do not sell your personal information to third parties.
5. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds under Article 6 GDPR:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests where applicable
6. Contact Forms
When you submit information through our contact form, we collect the information you voluntarily provide in order to respond to your request.
We retain this information only for as long as necessary to handle your inquiry or comply with legal requirements.
7. Cookies
Our website uses cookies to improve functionality, enhance user experience, and analyze website performance.
Cookies may be used to:
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Maintain website security
Where required by law, we obtain your consent before placing non-essential cookies.
You can control or delete cookies through your browser settings.
8. Analytics
If analytics tools are used, they help us understand how visitors interact with our website so we can improve our services.
Where required, analytics are only activated after obtaining your consent.
9. Data Sharing
We may share personal information only when necessary with trusted service providers, including:
- Website hosting providers
- Email service providers
- Technical support providers
- Legal or regulatory authorities where required by law
These providers are contractually obligated to protect your personal information.
10. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.
When data is no longer required, it is securely deleted or anonymized.
11. Data Security
We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
Although we take reasonable precautions, no method of online transmission or electronic storage can be guaranteed to be completely secure.
12. Your Rights Under GDPR
If you are located in the European Economic Area, including Germany or Austria, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with your local data protection authority
To exercise these rights, please contact us using the details provided above.
13. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing personal information.
14. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can remove it.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.
Any updates will be posted on this page with a revised “Last Updated” date.
16. Contact Us
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us.
K-Cybe
Address: [Company Address]
Email: [Email Address]
Phone: [Phone Number]